Privacy Policy
MSI (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit themsigroup.com, contact us, apply for a job or use our services.
Last updated: 14 October 2026We are committed to handling personal information responsibly and transparently. This policy describes the types of information we may collect, how we use it, when we may share it, and the choices available to you under applicable law.
1. Information We Collect
Depending on your interaction with us, we may collect the following categories of personal information:
- Contact information: Your name, email address, telephone number and other contact details you provide when contacting us or submitting a form.
- Recruitment information: CVs or résumés, employment history, qualifications, professional experience, skills and other information you provide when applying for a job or registering as a candidate.
- Employment and professional information: Information relevant to recruitment, workforce management, employment administration and payroll, where applicable.
- Enquiry and service information: Information included in enquiries, service requests, communications and other interactions with us.
- Technical information: Basic information about your use of our website, which may include IP address, browser type, device information, pages visited and related technical data.
The information collected will depend on the services you use and the information you choose to provide.
2. How We Use Information
We may use personal information for the following purposes:
- Responding to enquiries, requests and other communications.
- Reviewing job applications and assessing candidate suitability.
- Providing recruitment, staffing and workforce-related services.
- Administering employment and payroll processes, where applicable.
- Delivering training and professional development services.
- Managing client relationships and providing requested services.
- Operating, maintaining and improving our website and services.
- Protecting our systems, preventing misuse and addressing security concerns.
- Complying with applicable legal, regulatory and reporting obligations.
We handle personal information in accordance with applicable law and use it for purposes relevant to our business activities and your interactions with us.
3. Sharing Information
We may share personal information where reasonably necessary to provide our services, conduct our business or meet legal requirements. Recipients may include:
- Clients and prospective employers: Where relevant to recruitment, candidate evaluation or a requested service.
- Service providers: Organisations that support our IT systems, website hosting, communications, administration and business operations.
- Technology providers: Third parties that provide software, platforms or other technical services needed for our operations.
- Professional advisers: Legal advisers, accountants, auditors and other professional representatives where necessary.
- Relevant authorities: Courts, regulators or other authorities where disclosure is required by law or otherwise permitted under applicable law.
We take reasonable steps to ensure that personal information shared with service providers is handled appropriately and, where applicable, subject to suitable confidentiality and data protection obligations.
International Transfers
We may process or transfer personal information in countries other than the country where it was collected, where required for our operations and services. Such transfers will be subject to applicable legal requirements and appropriate safeguards where required.
4. Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal, regulatory and business requirements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and any obligations that apply to us. We may retain certain information where necessary to establish, exercise or defend legal claims.
We use appropriate organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed completely secure.
5. Your Choices and Rights
Subject to applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, or request deletion of your information.
Depending on the law that applies to you, you may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.
These rights may be subject to legal exceptions and other requirements. We may need to retain certain information to comply with legal obligations or establish, exercise or defend legal claims.
To submit a privacy-related request, please contact us using the email address provided below. We may need to verify your identity or clarify your request before responding.
6. Cookies and Third-Party Websites
Our website may use cookies and similar technologies to support website functionality, preferences, security and other features. The use of these technologies depends on the website features and settings in place.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
Our website may contain links to third-party websites or services. These third parties operate under their own privacy policies and practices. We do not control the privacy practices of independent third-party websites, and we encourage you to review their policies before providing personal information.
7. Policy Updates and Contact Us
We may update this Privacy Policy from time to time to reflect changes in our services, business operations or applicable legal requirements. The latest version will be published on this page. We encourage you to review this policy periodically.
Contact Us About Privacy
For privacy-related questions or requests concerning your personal information, please contact us: